FAQs
Celebrating Clarity and Convenience: Your PixelChronicle FAQs, Answered!
Where do you ship to?
We currently ship to the United Kingdom, ensuring that our fellow gaming enthusiasts across the UK can access the joy of retro gaming with PixelChronicle.
How long will it take to get my orders?
1 - 3 business days processing time.
7-15 business days delivery rate.
Check our Shipping Policy for further details.
What is the warranty/trial period?
At PixelChronicle, we take pride in the quality of our products. All our products come with a 1-year warranty for parts and labor, ensuring a worry-free experience. Additionally, we offer a 30-day trial period. If, for any reason, you're not entirely satisfied with your console, simply return it to us, and we'll provide you with a full refund. Your satisfaction is our top priority.
Is the console ready to use?
You can contact us through our contact page! We will be happy to assist you.
Can we save our game progress?
Yes, you can save your game progress as often as you like. Refer to the user manual provided to discover the key combination that allows you to save your adventures and pick up your progress at any time.
Can we play with 4 players?
Absolutely! Our retro gaming console offers the option to play with up to 4 players simultaneously in games that support multiplayer. Gather your friends and family for a nostalgic and social gaming experience.
Which controllers are compatible?
We've made sure that our retro gaming console is compatible with most controllers. Whether you prefer a wired USB controller or a wireless one (Bluetooth/WiFi), you can enjoy your favorite games with the comfort of your choice.